Are you experiencing problems in the server and do you want this to be solved? This can be done by opening a thread in the Support category, under the Server tab. Problems such as griefs, raids, bugs, conspicuous and serious lag in the server and malfunctions can be reported here. Make sure you clearly state the problem and state it in the subject of the message, so that it is easy to find for our staff members.
We try to get back to your question, report or problem within 24 hours. For some things it takes a little longer, but then we will let you know clearly.